This policy sets out how I use and protect any information given via this website.  The information collected and stored is the following:

Name

Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers

I require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To process your order for services
  
• Internal record keeping
• To improve  products and services
• I may periodically send promotional emails about new products, special offers or other information which I think you may find interesting using the email address which you have provided
• From time to time, I may also use your information to contact you for market research purposes. I may contact you by email, phone, or mail.  I may use the information to customise the website according to your interests.

I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, there are in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing me.
I will not sell, distribute or lease your personal information to third parties unless I have your permission or am required by law to do so.

You have the right to ask for copies of the personal information held.

If you believe the information held on you in inaccurate or incomplete, you have the right to have it rectified.

You have the right to have the personal information we hold erased.

Your personal information will be held for six years, after which time it may be deleted.

How I use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

I use traffic log cookies to identify which pages are being used. This helps me analyse data about web page traffic and improve my website in order to tailor it to customer needs. 

Overall, cookies help me provide you with a better website, by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.